Contact Kinghills Casino

Questions about your account, a deposit, or a withdrawal in progress? Our support team handles them directly rather than routing you through a bot first, whether you write in during a weekday afternoon or a Sunday night.

Ways to Reach Us

Live chat is the fastest route and runs 24/7 from the button in the bottom corner of any page — no need to log in first for general questions. For anything that needs a written trail, such as document verification or a detailed account query, email us at support@kinghillscas.com and a member of the team will pick it up personally.

What to Expect

Live chat is typically answered within minutes, even outside UK office hours. Email enquiries receive a reply within 24 hours, and sooner for anything tied to a pending withdrawal or a verification document. Having your account email and, where relevant, a transaction reference ready speeds things up considerably and usually avoids a back-and-forth.

If you would rather talk about account limits, self-exclusion or a general concern about your play, our responsible gaming page covers the tools available and who else can help.